Report a bug

Something does not work, a feature is missing or you have a question? Tell us from inside the app — it reaches the ZeroScore team.

How to report

1. Be logged in and open the page where the problem happens.
2. At the bottom of the sidebar press “Report a Bug”. The “Report a problem or idea” window opens.
3. Choose what you want to tell us: “Bug”, “Improvement”, “Idea” or “Question”.
4. Fill in “Short title” and “Details”. For a bug: what you did, what you expected and what happened instead.
5. If useful, add a “Screenshot (optional)”: press “Capture this page” or upload an image (up to 9 MB). You can mark the problem on the screenshot.
6. Press “Send report”.

The page address, your browser and the app version are attached automatically so we can reproduce it.

Follow your report

“My reports” in the same window lists everything you sent. Statuses update automatically as our team works on your report.

Personal data

Never put passwords or bank card details in the text or the screenshot.