Staff and roles
The director adds staff: menu Settings → “Staff”.
Roles
| Role | Can |
|---|---|
| Director | Everything: bookings, settings, billing, reports and staff. |
| Reception | Front desk: bookings, members, balances and the waiting list; the schedule and live games. |
| Accountant | Reads bookings, payments, balances and reports; can mark bookings paid. |
The centre always keeps at least one director.
Add a staff member
- Press “Add staff”.
- Enter the email and choose the role.
- Press “Invite”.
They get an e-mail invitation and join once they accept it: people with a ZeroScore account by signing in from the link, everyone else by signing up with this address.
Invitation states
“Invitations” shows what is happening with each invitation:
| State | What to do |
|---|---|
| Sent | Wait for them to open the e-mail. |
| Account created, e-mail not confirmed | Press “Resend invitation” — its link gives access right away, without the confirmation e-mail. |
| Has an account — waiting for them to accept | Ask them to sign in from the invitation link. |
| Accepted | They are on the staff. |
| Expired | Send a new invitation. |
If the e-mail could not be sent, the app offers “Copy link” — share it with them yourself.
Change a role or remove someone
Change the role in the staff list, or press “Remove”. A removed person loses access to the centre; their bookings and history stay. Press “Withdraw” to cancel an invitation that has not been accepted yet.
Coaches with an account are listed separately — manage them in “Courts” → “Setup” ▾ → “Coaches” (see Members, packages, coaches).