Bookings and check-in
All court bookings are in Operations → “Courts”. The director, reception and accountant can open it.
Calendar
“Calendar” shows every court by day, week or month.
New booking
- Press “New booking”.
- Pick the court, time and player. Find a regular customer by name, email or phone; if they are not there, book them as a walk-in.
- Choose how they pay and confirm.
Pay, move or cancel
Tap a booking in the calendar. There you mark it paid, move it to another time or cancel it.
A bank transfer arrived
Type the reference from the bank statement, press “Find” and confirm it. You can also import the whole statement — see Bank statement import.
Check-in (reception)
“Check-in” lists all of today’s bookings in time order: “Now / next”, “Later today”, “Earlier today”. At the top: bookings today, arrived, no-shows and unpaid.
- Player came — press “Arrived”.
- Never came — press “No-show”.
- Made a mistake — “Undo”.
- Paid at the desk — “Mark paid”.
- Tap a name to open the booking.
Find a player fast with “Search by name”.
Venue map (reception)
“Venue map” shows every court where it stands in the hall, with live occupancy: “Free”, “In use”, “Ending soon”, “Blocked”. Switch between “3D” and “Plan” at the top.
- Tap a court to see who is playing, how much time is left and all of today’s bookings on that court.
- If the court has a camera (court camera add-on), you can turn on the “Live view” here.
- The director can press “Arrange courts” and drag the courts to where they are in the hall (tap a court to turn it), then “Save”.
How the “Courts” sections are laid out
The sections are in three groups:
| Group | Sections | More |
|---|---|---|
| Schedule | Calendar, Check-in, Blocks & seasons, Venue map, Open play, Waiting list | this page and Blocks, seasons, open play |
| Customers & billing | Members, Packages, Invoices | Members, packages, coaches, Invoices and bank transfers |
| Setup ▾ | Facilities, Coaches, Settings | First setup |
“Setup” is one drop-down button: press it to reach “Facilities”, “Coaches” and “Settings” (Settings is for the director only). The accountant sees only the calendar, blocks & seasons, members, packages and invoices.
On a phone or tablet some sections sit under “More”, which lists “All sections”.